Wholesale Policies

Order Placement

Orders may be placed via email at wholesale@sherriodesigns.com, through IndieMe.com (artist #96413), or using this Online Form (coming soon). If you prefer to order by phone, please send an email with your contact number and the most convenient time to receive a call.

 

Minimum Order

Products may be ordered individually(except as noted within) with a 6-piece $250 opening order minimum to qualify for wholesale pricing. There is a 4-piece $100 reorder

minimum requirement.

Payment

Payment is due prior to shipping by MasterCard, Visa, AmEx, or company check (with a 10-day delay); international orders must be prepaid via bank wire transfer only. A deposit may be required for large opening orders or custom work. Delayed payment may result in required prepayment for all future orders.

Fulfilment & Shipping

All items are made to order in my Silver Spring, MD (USA) studio and usually ship within 30 days unless otherwise arranged. Expected ship date will be provided with order confirmation. Orders ship insured worldwide via USPS Priority Mail or UPS. Free domestic shipping on orders totaling $500 or more. Shipping for all other domestic orders ranges from $15-$22, depending on order total. International shipping rate will be provided when order is received.

 

Exclusivity

All accounts are granted zip code exclusivity for a period of 12 months from the time their last order was placed. During that period, no Sherri O Designs wholesale orders will be shipped to stores located within the same zip code area. Further exclusivity rights may be arranged on a per-case basis.

Cancelled Orders

Orders may be cancelled within 48 hours of receiving order confirmation. Any cancellation after that time may be subject to a 25% cancellation fee to be paid within 15 days of cancellation. Shipment dates that have been pushed back by the buyer more than 60 days from the original estimated shipment date will be counted as a cancellation and subject to the cancellation fee. Unpaid fees will be sent to a collection agency after 90 days. Amount due will include all legal and agency fees.

 

Returns

I stand by the quality of all Sherri O Designs products. Defective products may be returned at Sherri O Design’s expense for replacement or refund (subject to minimum order requirement) within 10 days of receipt. Please contact me promptly with any return request.

 

Confidentiality

Buyer agrees to keep all wholesale pricing, terms, and conditions confidential.